The Table below shows the packages and the levels of support included.
*Total Ctrl is based on 10 Blocks
** Prices subject to change.
Call 0845 8621047 for actual prices
Comparison |
| | | | | | |
| Features | Complete Ctrl | Ctrl Level One | Ctrl Level Two | Total Ctrl* | No contract |
Tel / email support (15 min inc)
| Y | Y | Y | 15 | Call |
Remote fix (15 min inc)
| Y | Y | Y | 15 | Call |
Unlimited on site support
| Y | Y | - | - | - |
Half yearly maintenance visits
| Y | Y | - | - | - |
Windows support
| Y | Y | Y | - | - |
Application support
| Y | Y | - | - | - |
Back up support
| Y | Y | - | - | - |
Hardware repair or replacement
| Y | - | - | - | - |
Cost per pc / year
| 100 | 80 | 60 | - | - |
Cost per server / year
| 650 | 550 | 450 | - | - |
On site support (wrkg hrs)
| Unlimited | Unlimited | 50 | 60 | Call |
On site support (out hrs)
| 25 | 75 | 75 | 75 | Call |
Extra work rate
| 40 | 50 | 50 | 60 | Call |