Ctrl Level One is a package designed to support configuration / software issues only. This package is ideal if your hardware is still under warranty.

• Unlimited Telephone / email Support
• Unlimited Remote control Support
• Unlimited On-Site Support
• Half yearly maintenance visits
• Covers issues with all listed software
• Back up support (weekly reports on Backup Status)
• Reduced hourly rate for extra works

• 8 business hours telephone response

Out of hours not covered. Standard out of hours charge will apply