Ctrl Level Two is a remote support package designed to cover Windows issues only. This is an Ideal solution when all hardware is within the warranty period and software is supported by a 3rd party. Any additional callouts are chargeable.

• Unlimited Telephone / email Support
• Unlimited Remote control Support
• On-Site Support on a chargeable basis

• Covers issues with Windows operating systems only
• Reduced hourly rate for extra works
• 8 business hours telephone response

Out of hours not covered. Standard out of hours charge applies