At Ctrl Networks we believe that all businesses have different support needs. So we have designed numerous packages that provide you with everything you need and no more. Which means you are not paying for a service you will never use.
Support packages
Complete Ctrl is a support package designed for the customer who requires the security of a ‘complete’ solution for any IT issue.
Ctrl Level One is a package designed to support configuration / software issues only. This package is ideal if your hardware is still under warranty.
Ctrl Level Two is a remote support package designed to cover Windows issues only. This is an Ideal solution when all hardware is within the warranty period and software is supported by a 3rd party.
Total Ctrl is a Support service designed for the customer who prefers the ad-hoc, pay-as-you-go approach. The customer owns a block of hours from which support time is subtracted when used. The benefit is that the customer can use these hours for any IT related task they wish.
The menu to the left will take you through the options, and gives details on what is included in each package. So you can decide which package is most suitable for your needs.